Mastering Salesforce CRM Administration | Rakesh Gupta

Learn about the Advanced Administration Certification Examination and build a successful career in Salesforce administrationKey Features:Build your skills and knowledge to crack the Advanced Admin Certification ExaminationLeverage the advanced administration capabilities of Salesforce and Salesforce1Optimize and extend Sales Cloud and Service Cloud applicationsBook Description:The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application. Extend the capabilities of your organization's Salesforce implementation by optimizing and extending Sales Cloud, Salesforce1, and Service Cloud applications. This guide will equip you with the tools you need to build a successful career in Salesforce. What you will learn:Adopt Lightning Experience to improve the productivity of your organization's sales teamCreate and maintain service entitlements and entitlement processesProcess Builder basic and advanced conceptsDifferent ways to deploy applications between environmentsBest practices for improving and enriching data qualityWho this book is for:This book is written for Salesforce admins who are looking to gain an in-depth knowledge of the Salesforce platform and grow their value in their organization. It will teach them to implement and design advanced business process automation for the benefit of their organization.