Production and Operation Management | Pvv Satyanarayana

The concept of Production and Operation Management is universally applicable to all manufacture or service sector aimed at maximization of customer satisfaction and return on investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance reflected in the creation of surplus through production/operation. This well-balanced text with its fine blend of theory application, gives an in-depth understanding of Production and Operation Management in an easy-to-understand style